Minnesota Orthodontics

Privacy Policy

At Minnesota Orthodontics, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains what information we collect through our website and how that information is used.

Information We Collect

We may collect personal information that you voluntarily provide through forms on our website, including:

• Name of Patient and Guardian, Patient Date of Birth
• Phone number
• Email address
• Appointment requests or inquiries
• Insurance or patient information submitted for scheduling purposes
• General dentist information and treatment preferences and concerns. 

We may also collect limited non-personal information automatically through website analytics tools, such as browser type, device information, and pages visited, to help improve website performance and user experience.

How We Use Your Information

The information collected may be used to:

• Respond to inquiries and appointment requests
• Provide orthodontic services and patient support
• Send appointment confirmations or office updates
• Improve our website and services

Information Sharing

We do not sell, rent, trade, or share your personal information with third parties for marketing or promotional purposes. Your information is used solely for communication related to our orthodontic services and internal business operations, except where disclosure is required by law. All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

Contact Us

You may contact us at any time to update, correct, or request deletion of your personal information, subject to applicable legal and medical record retention requirements. If you have questions about this Privacy Policy or how your information is handled, please call our office directly at 651-450-7273 or email us at [email protected].

terms and conditions

Minnesota Orthodontics

Program description: Minnesota Orthodontics is a specialized dental office in orthodontics focused on diagnosing, preventing, and correcting misaligned teeth and jaw irregularities. We provide treatments such as braces, clear aligners, retainers, and other orthodontic appliances to help patients achieve healthier bites and more confident smiles.

SMS Messaging Terms

Message and data rates may apply based on your mobile plan and carrier. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. 

Message frequency may vary based on your communication preferences and mobile carrier plan

If you have questions about Terms or Conditions or how your information is handled, please call our office at 651-450-7273 or email us at [email protected]

Reply STOP at any time to opt out of receiving text messages. Reply HELP for assistance or contact our office at 651-450-7273 or email us at [email protected]

Disclosure

Carriers are not liable for any delayed or undelivered messages

Consent

SMS consent is not shared with third parties or affiliates for marketing purposes.

Providing consent to receive text messages is not a condition of purchasing services or receiving treatment.

Privacy

Your privacy is important to us. Information collected through our website, forms, or communications is handled in accordance with our Privacy Policy.

Please review our Privacy Policy above under “Privacy Policy”

Website Use

The content provided on this website is for informational purposes only and does not constitute medical advice. Information on this website should not replace professional orthodontic or dental evaluation, diagnosis, or treatment.

Minnesota Orthodontics reserves the right to modify website content, policies, or services at any time without notice.

Limitation of Liability

Minnesota Orthodontics is not responsible for delays or failures in message delivery caused by wireless carriers or third-party service providers.

We are not liable for damages arising from the use of this website, SMS communications, or reliance on website information.

Intellectual Property

All website content, branding, logos, graphics, and materials are the property of Minnesota Orthodontics unless otherwise stated. Unauthorized use or reproduction is prohibited.

Changes to These Terms

Minnesota Orthodontics may update these Terms & Conditions at any time. Updated versions will be posted on this page with the revised effective date.

Contact Information

If you have questions regarding these Terms & Conditions and Privacy Policy please contact us:

Minnesota Orthodontics
1004 Diffley Rd. Eagan MN 55123
Phone: 651-450-7273
Email: [email protected]

Minnesota Orthodontics Provides Notice of Data Privacy Event-2025

Minnesota Orthodontics (“MNOrtho”) is providing notice of a recent event, which may affect the security of information relating to certain current and former patients and other individuals. MNOrtho’s notification provides information about the event, our response, and steps potentially impacted individuals can take to help protect their information, should they feel it is appropriate to do so.

What Happened? On February 26, 2025, MNOrtho became aware of an issue potentially affecting certain data on our network. We promptly took steps to secure our systems and launched an investigation into the nature and scope of the issue with the assistance of cybersecurity specialists. Our investigation determined that an unknown actor gained access to certain MNOrtho systems on January 30, 2025, and copied certain information from our systems without authorization. Thereafter, we conducted a comprehensive and time-intensive review of the involved data to determine what information was included in the files and the individuals to whom the information relates. This process recently concluded and we moved as promptly as possible to provide written notice to identified individuals.

What Information Was Involved. Our review determined the types of information that may have been impacted varies by individual and includes: name, date of birth, financial information, health insurance information, and treatment information. A small number of Social Security numbers were also potentially impacted.

What Minnesota Orthodontics is Doing. The privacy and security of information in our care are among our highest priorities. Upon identifying the issue, we launched an investigation to determine its nature and scope of the incident while we worked to secure our systems. Additionally, we reported the event to federal law enforcement and appropriate governmental regulators. As part of our ongoing commitment to information security, we are working to update a range of privacy and security safeguards designed to enhance our existing protections.

What Potentially Affected Individuals Can Do. As a precautionary measure, we encourage individuals to remain vigilant against incidents of identity theft by reviewing account statements, credit reports, and explanations of benefits for unusual activity and to detect errors. Any suspicious activity should be promptly reported to one’s health care provider, insurance company, or financial institution. Additional information can be found below in the Steps You Can Take to Help Protect Personal Information.

For More Information. Individuals seeking additional information regarding this incident may contact MNOrtho’s dedicated toll-free line at [insert toll-free number], Monday through Friday, 9:00 a.m. to 5:00 p.m. Mountain Time. You may also write to MNOrtho at 1004 Diffley Road, Suite 400, Eagan, Minnesota 55123.

Steps You Can Take To Help Protect Personal Information

Under U.S. law, a consumer is entitled to one free credit report annually from each of the three major credit reporting bureaus, Equifax, Experian, and TransUnion. To order a free credit report,

visit www.annualcreditreport.com or call, toll-free, 1-877-322-8228. Consumers may also contact the three major credit reporting bureaus listed below to request a free copy of their credit report.

Consumers have the right to place an initial or extended “fraud alert” on a credit file at no cost. An initial fraud alert is a one-year alert that is placed on a consumer’s credit file. Upon seeing a fraud alert display on a consumer’s credit file, a business is required to take steps to verify the consumer’s identity before extending new credit. If consumers are the victim of identity theft, they are entitled to an extended fraud alert, which is a fraud alert lasting seven years. Should consumers wish to place a fraud alert, please contact any of the three major credit reporting bureaus listed below.

As an alternative to a fraud alert, consumers have the right to place a “credit freeze” on a credit report, which will prohibit a credit bureau from releasing information in the credit report without the consumer’s express authorization. The credit freeze is designed to prevent credit, loans, and services from being approved in a consumer’s name without consent. However, consumers should be aware that using a credit freeze to take control over who gets access to the personal and financial information in their credit report may delay, interfere with, or prohibit the timely approval of any subsequent request or application they make regarding a new loan, credit, mortgage, or any other account involving the extension of credit. Pursuant to federal law, consumers cannot be charged to place or lift a credit freeze on their credit report. To request a credit freeze, individuals may need to provide some or all of the following information:

1. Full name (including middle initial as well as , Sr., II, III, etc.);
2. Social Security number;
3. Date of birth;
4. Addresses for the prior two to five years;
5. Proof of current address, such as a current utility bill or telephone bill;
6. A legible photocopy of a government-issued identification card (state driver’s license or ID card, etc.); and
7. A copy of either the police report, investigative report, or complaint to a law enforcement agency concerning identity theft if they are a victim of identity theft.

Should consumers wish to place a credit freeze or fraud alert, please contact the three major credit reporting bureaus listed below:

Additional Information

Consumers may further educate themselves regarding identity theft, fraud alerts, credit freezes, and the steps they can take to protect your personal information by contacting the consumer reporting bureaus, the Federal Trade Commission, or their state attorney general. The Federal Trade Commission may be reached at: 600 Pennsylvania Avenue NW, Washington, D.C. 20580; www.identitytheft.gov; 1-877-ID-THEFT (1-877-438-4338); and TTY: 1-866-653-4261. The Federal Trade Commission also encourages those who discover that their information has been misused to file a complaint with them. Consumers can obtain further information on how to file such a complaint by way of the contact information listed above. Consumers have the right to file a police report if they ever experience identity theft or fraud. Please note that to file a report with law enforcement for identity theft, consumers will likely need to provide some proof that they have been a victim. Instances of known or suspected identity theft should also be reported to law enforcement and the relevant state attorney general. This notice has not been delayed by law enforcement.

For District of Columbia residents, the District of Columbia Attorney General may be contacted at: 400 6th Street, NW, Washington, D.C. 20001; 202-727-3400; and oag.dc.gov.

For Maryland residents, the Maryland Attorney General may be contacted at: 200 St. Paul Place, 16th Floor, Baltimore, MD 21202; 1-410-576-6300 or 1-888-743-0023; and https://www.marylandattorneygeneral.gov/.

For New Mexico residents, consumers have rights pursuant to the Fair Credit Reporting Act, such as the right to be told if information in their credit file has been used against them, the right to know what is in their credit file, the right to ask for their credit score, and the right to dispute incomplete or inaccurate information. Further, pursuant to the Fair Credit Reporting Act, the consumer reporting bureaus must correct or delete inaccurate, incomplete, or unverifiable information; consumer reporting agencies may not report outdated negative information; access to consumers’ files is limited; consumers must give consent for credit reports to be provided to employers; consumers may limit “prescreened” offers of credit and insurance based on information in their credit report; and consumers may seek damages from violators. Consumers may have additional rights under the Fair Credit Reporting Act not summarized here. Identity theft victims and active-duty military personnel have specific additional rights pursuant to the Fair Credit Reporting Act. We encourage consumers to review their rights pursuant to the Fair Credit Reporting  Act      by                    visiting www.consumerfinance.gov/f/201504_cfpb_summary_your-rights-under-fcra.pdf, or by writing Consumer Response Center, Room 130-A, Federal Trade Commission, 600 Pennsylvania Ave. N.W., Washington, D.C. 20580.

For New York residents, the New York Attorney General may be contacted at: Office of the Attorney General, The Capitol, Albany, NY 12224-0341; 1-800-771-7755; or https://ag.ny.gov.

For North Carolina residents, the North Carolina Attorney General may be contacted at: 9001 Mail Service Center, Raleigh, NC 27699-9001; 1-877-566-7226 or 1-919-716-6000; and www.ncdoj.gov.

For Rhode Island residents, the Rhode Island Attorney General may be reached at: 150 South Main Street, Providence, RI 02903; www.riag.ri.gov; and 1-401-274-4400. Under Rhode Island law, individuals have the right to obtain any police report filed in regard to this event. Fees may be required to be paid to the consumer reporting agencies.